How Weed Delivery Works at OnDeckDelivery.com

How weed delivery works with On Deck

Weed delivery sounds complicated if you have never tried it before, but the process on OnDeckDelivery.com is pretty straightforward. You don't have to create an account first or enter your address just to look around. You can open the site, go straight to the menu, and only add your address at checkout when you are ready to place an order.

Everything runs off one menu. The same products are available across your main service areas like La Habra, La Puente, Anaheim, Whittier, Brea, and Fullerton. The difference is the delivery zones, not separate menus. So if you see something on the menu, you can order it as long as your address falls inside one of the zones.

Below is a full walkthrough from opening the site to getting your order at the door.

Step 1: Browse the menu without entering your address

You start at the homepage or go straight to the menu at ondeckdelivery.com/menu.

From there, you can jump into any category:

• Flower
• Pre Rolls
• Vaporizers
• Concentrates
• Edibles
• Accessories

You can click into products, read the details, and see prices and potency. At this stage the site does not ask for your address. You are just shopping like a normal online store.

If you want to see everything at once, use the main menu link: Shop All.

Step 2: Add products and hit the minimum order

As you add items to your cart, the system keeps track of your subtotal. There is a $40 minimum order amount before tax and fees for delivery.

It helps to think in simple terms:

• If your cart is under $40, keep adding until you pass $40.
• Once you are at or over $40, you are good to move on to checkout for your delivery zone.

The menu is the same for every zone, so this rule does not change by city. Whether you are in La Habra, Anaheim, or Whittier, the minimum is still $40.

If you like to save money, this is a good time to check the deals page and see if any active promos match what you are buying.

Step 3: Enter your address at checkout

You only enter your delivery address during checkout. That is when the system checks if your address falls inside one of your zones, such as La Habra, La Puente, Anaheim, Whittier, Brea, or Fullerton.

This step matters, because:

• It confirms that you are inside a service area.
• It helps the driver get to the right place on time.

If your address does not show as available, or if you get an error and you think it should be in range, you do not have to guess. You can call support at (562) 670-5987 during 10 AM – 10 PM or use the contact form on the site if it is outside hours.

Step 4: Upload your ID

After your address is entered, you will be asked to upload a photo of your ID. You can take a clear picture with your phone and upload it during checkout. This is to confirm you are 21+ or otherwise legally allowed to buy cannabis under California rules.

A few simple tips:

• Use a well-lit photo, not dark or blurry.
• Make sure your name and date of birth are easy to read.
• Use a current, valid ID.

The team checks the ID on their side, and then the driver will verify the same ID again when they arrive. So keep the same ID that you uploaded close by.

Step 5: Choose payment method (card or cash)

At checkout you will choose how you want to pay. Right now the two options you should plan for are:

• Bank card
• Cash on delivery

You select the option at checkout and stick with that choice. If you pick cash, make sure you have enough on hand when the driver arrives. If you pick card, have the card ready and follow the instructions they give you when the driver is there.

Because of how cannabis payments work, they do not accept peer-to-peer “card-to-card” apps like sending money directly through a wallet app. Plan on using a standard card or cash.

Step 6: Place your order and follow status updates

Once your cart is set, your address is in, your ID is uploaded, and your payment method is chosen, you confirm the order. Behind the scenes, they create the ticket, route it to your zone, and assign a driver.

Delivery speed depends on where you are and how busy the queue is, but most orders are handled as same-day delivery, often in about one to one-and-a-half hours in places like La Habra and Anaheim.

You will see an estimated arrival time at checkout. You also usually get text updates as your order moves through the system and as the driver gets close to your address.

If you use the On Deck mobile app from the Apple App Store or Google Play, you can also keep track of your points and stay tied in with the brand, although the core ordering still runs off the website menu.

Step 7: Delivery and ID check at the door

When the driver shows up, they will:

• Confirm your ID in person and make sure it matches the name on the order.
• Confirm the order total and payment method.
• Collect payment in cash or by card.
• Hand over your order and close out the delivery.

You need to be present. This is not something that can be left at the door or handed to a neighbor. You should be ready with your ID and payment so the handoff is quick.

If something goes wrong at any point

If you have a problem at any step, the process should be simple:

• During hours (10 AM – 10 PM): call (562) 670-5987 for live help.
• Outside hours: go to the support page and send a message through the form.

You can reach out if:

• Your address is not being accepted.
• You are not sure your order went through.
• You got charged but did not see a confirmation.
• Your driver seems stuck, or something looks wrong with timing.

You do not have to just guess and hope it works. Use the phone number or contact form and let support sort it out.

Order cannabis delivery in your area

On Deck serves La Habra, La Puente, Anaheim, Whittier, Brea, Fullerton, and surrounding cities across Orange County and the San Gabriel Valley. Browse the live menu and place your order today.